GRID CENTRALPrivacy policy
Last updated 18 October 2026
The short version
- Your laps, setups, paints and settings stay on your PC.
- Your account holds your email, your plan and which PC your subscription is on.
- What you choose to share, such as the team hub or Discord posts, goes where you send it.
- We don't sell data, show ads, or use analytics or tracking.
- You can ask us at any time to see, fix or delete your data.
1. Who we are
Grid Central ("we" or "us") is based in New South Wales, Australia. We're responsible for the personal information described here. Contact us at support.gridcentral@gmail.com.
2. What stays on your PC
- Laps, telemetry, setups, paints, overlays, debriefs, settings and the phrases you teach Talkback are kept on your PC, along with Grid Central's log file (companion.log).
- The phone pit wall connects your phone to your PC over your own network, not through our servers.
- Talkback listens only while you hold your talk button, and turns your speech into text on your PC. No audio is saved or sent.
- The stream commentary's natural voices are made on your PC.
3. What we collect, and why
| What | Why | Where it's kept |
|---|---|---|
| Account: your email, password, account ID and the date you signed up | To sign you in and keep your plan | Google Firebase. Firebase stores your password scrambled (hashed), so we can't see it. |
| Your PCs: a random ID for each PC, and the PC's name as Windows reports it (for example "RACING-PC") | So a subscription works on one PC at a time and you can see which one has it, and so the free trial is once per PC | Google Firebase |
| Your plan: plan, end dates, free months, and any beta code you claimed (stored as a fingerprint, with the date) | To give you what you paid for | Google Firebase |
| Purchases: Lemon Squeezy's subscription and customer numbers, product, status, renewal and trial dates, quantity, and the email you bought with | To match a purchase to your account, and for our business records | Google Firebase, written by our payments server on Cloudflare. Lemon Squeezy keeps your name, billing address and payment details under its own privacy policy; we never receive card details. |
| Race Team: the team's name and owner, its drivers' names and sign-in emails, the seats in use, and the team's private hub room | To run the team and give its drivers their seats | Google Firebase |
| Team hub, only while you have it turned on: every 2 seconds while you drive, your iRacing name, car and number, track and session, position, lap times, fuel, incidents, flags and temperatures; the cars around you, with their drivers' names, gaps and lap times; and your engineer's recent radio calls. Also team chat messages, with the name entered on each. | So your team can follow your race and talk to you | Google Firebase. Anyone with your team link can see it, so share the link only with your team. |
| Help desk and support: what you send through the help desk at help.gridcentral.store (your answers, your email address and any files you attach, such as companion.log, screenshots or a short video; a companion.log can show your Windows user name and other drivers' names), the ticket's history (our replies, notes and status), and emails you send us | To understand the problem or idea, fix Grid Central and reply to you | Cloudflare (tickets and files), Resend (the emails with your ticket number and our replies) and Gmail (the support inbox, which also gets a copy of each new ticket) |
The help desk form uses Cloudflare Turnstile to check that a person is sending it. It looks at your browser and connection.
When we confirm a problem, we may list a short description of it on our public GitHub tracker, written by us, never with your email address, files, or names and file paths from your logs.
4. Signing in with iRacing
If you sign in with iRacing, you do it on iRacing's own page, and we never see your iRacing password. The sign-in is kept only on your PC, encrypted to your Windows account. Grid Central uses it to fetch your results and ratings, which stay on your PC. Signing out cancels the sign-in at iRacing too.
5. Voices
- Windows' own voices are made on your PC.
- If you choose one of Microsoft Edge's natural voices (marked ★ natural), Edge sends the text of each spoken call to Microsoft's online speech service to turn it into sound. Microsoft's privacy statement covers that. To keep every call on your PC, choose a Windows voice.
6. Discord and OBS
- Rich Presence shows what you're doing in Grid Central on your Discord profile, through the Discord app on your PC. You can turn it off.
- Webhook posts and the league bot post the results, messages and sign-ups you set up to your Discord server. Your webhook link and bot token stay on your PC.
- OBS control works between Grid Central and OBS on your PC or your own network.
7. Downloads and online content
When Grid Central downloads something, the server it downloads from sees your IP address and basic details about the request, as any website does. No account details are sent, and we don't receive this information.
- GitHub: updates, the beta code list, the lap library and the commentary voices. GitHub also hosts the team page that Grid Central links to.
- Alpha Cephei (alphacephei.com): Talkback's speech model, downloaded once.
- iRacing: track map shapes.
- Google Fonts: the fonts in Grid Central, its overlay and this website.
- jsDelivr: a library the paint shop loads to open Photoshop (.psd) files.
8. Who we share data with
We don't sell or rent personal information, and we don't share it for advertising. These service providers help us run Grid Central and handle data for us:
| Provider | What for |
|---|---|
| Google Firebase | Accounts, plans, teams and the team hub |
| Cloudflare | This website, our payments server, and the help desk's tickets, files and spam check |
| Resend | Sending help desk emails: your ticket number and our replies |
| Lemon Squeezy | Selling subscriptions, as merchant of record. Lemon Squeezy is responsible for the payment details it collects. |
| Support email (Gmail) | |
| GitHub | Downloads, updates and the team page |
We may also disclose information when the law requires it, or to protect people's safety or our services. If Grid Central is ever sold or transferred, your information would go with it, still covered by this policy.
9. Where your data is kept
Our providers store and handle data in the United States and other countries. When your data leaves your country, we rely on our providers' safeguards for international transfers, such as standard contractual clauses.
10. How long we keep it
- Account, plan and team data: while you have an account. If you ask us to delete your account, we delete this data within 30 days.
- The free trial record: after an account is deleted, we keep the PC's random ID (without your email) so the free trial stays once per PC.
- Purchase records: as long as tax and accounting law requires (in Australia, generally 5 years).
- Team hub: your car's data is replaced every 2 seconds while you drive. Team chat stays in the team's room until you ask us to delete it.
- Help desk tickets and support emails: up to 1 year after the conversation ends, unless you ask us to delete them sooner. Resend keeps its own record of the emails it sent for a limited time.
11. Your choices and rights
You can ask us to:
- show you the personal information we hold about you, and give you a copy;
- correct it;
- delete it, along with your account;
- stop or limit some uses of it.
Email support.gridcentral@gmail.com from the address on your account, and we'll reply within 30 days.
To delete a help desk ticket, email support from the address you used, with its ticket number (for example GC-1001). We'll delete the ticket, its files and history, and the emails about it in our inbox.
If you're in the EU, EEA or UK, we use your information to provide the service you asked for, to keep Grid Central secure and the free trial fair (our legitimate interests), and to meet legal duties. Optional features, such as the team hub and Discord, run only when you turn them on, and you can turn them off at any time.
If you're unhappy with how we've handled your information, please tell us first. In Australia, you can also complain to the Office of the Australian Information Commissioner. In the EU, EEA or UK, you can complain to your local data protection authority.
12. Security
Everything Grid Central sends goes over encrypted connections (HTTPS). Our database rules let each account read only its own records, your iRacing sign-in is encrypted on your PC, and the payments server's keys are kept secret. No system is perfectly secure. If a data breach affects you, we'll tell you as the law requires.
13. Children
Grid Central is for adults: you must be 18 or older to use it. If you think someone under 18 has given us personal information, contact us and we'll delete it.
14. Changes to this policy
When we change this policy, we'll update the date at the top. For a significant change, we'll also tell you in the app or by email.